Our proprietary loyalty platform and software solutions allow us to greatly increase efficiencies in cost, time and reach of your customer relationship initiatives.

 

Get in touch and let us work with you to conceptualize, develop and manage any kind of customer loyalty program that fits the best to achieve your customer and business objectives

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Intelligent Offers Platform
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Client Value Proposition
  • Customer lifecycle-based Offers
  • Offer prioritization basis Client’s objectives
  • Insights at individual & aggregate level
  • Trackable offer consumption & ROI
  • Offer Performance Dashboards
  • Branding & white label capabilities
  • Fully managed support service
  • Quick & Easy Integration
Salient Features
  • Ease of offer upload for with CONFIGURABLE SELLER PANEL for merchants
  • Seamless and ROBUST MAKER-CHECKER process
  • Compliance with banks business objectives with OFFER PRIORITIZATION functionality
  • Centralized access-based role for better controls and security
  • Display relevant offers to customers with OFFER RECOMMENDATION ENGINE
  • Accurate targeting of offers through the TG RECOMMENDATION functionality
  • Easy reconciliation through a robust OFFER CONSUMPTION AND TRACKING functionality
  • CUSTOMIZABLE FRONT END depending on bank’s requirements
Other Key Modules

ANALYTICS

  • Understanding Customers
  • Creating Value
  • Automating Intelligence
  • Actionable Insights
  • Delivering 3600 Growth

CAMPAIGNS

  • Customer Onboarding
  • Customer Engagement
  • Attrition Management
  • Referrals

CUSTOMER SUPPORT

  • Highly trained agents
  • One Stop Connect
  • End to End Service
  • Support beyond the booking

SECURITY

  • PCI DSS Certified System
  • KPMG Audited & Certified System
  • High Security with HMAC & Signature Authentication
  • Real time monitoring and Alert System
Customer Feedback Management
  • Developing customer feedback flow and SOPs
  • Development of questionnaires
  • Deploying best-in-class customer feedback software
  • Customer feedback analytics and reporting
Digital Marketing plans conceptualization, creation and implementation
  • Content creation through automated and innovative tools
  • Content personalization and deployment across online media
  • Management of social handles
  • Deploying social listening software and management of social media